HOME

Contact Customer Care



Need Additional Assistance? Please click "Contact Us" below.

Privacy And Security



Your privacy is very important to us, which is why we have created the following Privacy Policy Section to let you know what information we collect when you visit our website, lenyajewelry.com (the “Site”), why the information is collected, and how the information is used. If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page a full 30 Days before said changes are effected.

NATURE OF INFORMATION COLLECTED FROM YOU

Personal Contact Information

When you make a purchase with us, you will be required to supply us with your first and last name, physical address including your current home, street name and address, name of your city or town, your telephone number and other personal contact information of the "real world" nature. You may later access the information by clicking the “My Account” button at the top of each page and then update it or modify it or change it altogether. We try to keep the information about you as accurate as possible in order to give you a smooth and hassle free shopping experience. Please note that it is not necessary for you to provide us with your Personal Information of the “Real World” nature to join our site, however you will be unable to make purchases unless you do so.

To this effect, we will use the information that you provide us with to communicate with you and facilitate you with the usage of our site so that your experience with us is as pleasant as possible. Such information may be disclosed to our staff and to other third parties involved in the completion of your transaction, and the delivery of your order. We will not sell and will not reveal your personal contact information to third parties other than as specified in this Privacy Policy without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime).

Your Email Address

When you create an account with us, you will be required to provide us with your email address. If you choose to create an account with us and supply us with your email address, you may later access it, update it, modify it or replace it using the “My Account” link at the top of each page on the Site.

We also use this information to respond to any questions you might have and to provide you with information about specials offered through the Site if you have selected this service in your Account Page. This information may be disclosed to our staff and to third parties involved in the completion of your transaction and the delivery of your order. We do not sell and will not reveal your email address to any third parties other than as specified in this Privacy Policy without your permission unless we are legally entitled to or obliged to do so.

Payment Information

When you purchase any item through the Site, you are required to select a method of payment. For the time being we are using PayPal for processing all of our transactions. You can either use your credit card for paying us or use your PayPal account if you have one. For credit cards, only the last four digits of your credit card number are revealed when confirming an order. The full credit card number is transmitted to the appropriate credit card company in an encrypted format during order processing.

Purchase Information

We may collect information actively generated by the purchase of a product or service, such as a payment method. We use this information to process your order and analyze and support your use of the Site. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the analysis and support of your use of the Site. We do not sell and will not divulge your purchase information to third parties other than as specified in this Privacy Policy without your permission unless we are legally entitled to obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime).

Navigation and Usage Information

As you browse our Site, we may gather navigational and usage data that shows what pages are visited and how long certain features are used. Please note that this information will not reveal your identity or be linked to you in any way. This information will be used to complete, support and analyze your purchases so that we can facilitate and improve our services to you via this site; to comply with any requirements of the law; to serve, or have a third party serve specialized or relevant advertising content and/or recommendations to you on the Site or on a third party’s website; for internal purposes; and to determine any commissions due to our Affiliates. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction and the delivery of your order.

Tell A Friend

If you choose to use our referral service to invite a friend to our site in order to avail the special promotional services that we offer, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. LENYA CO., LTD stores this information for the sole purpose of sending this one-time email as well as tracking the success of our referral program.

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

Your friend may contact us at webmaster@lenyajewelry.com to request that we remove this information from our database.

When and Why we might disclose your personal information

We may disclose your information to our staff and to third parties involved in the completion of your transaction and the delivery of your order. We may disclose your information if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or we have good information that such action is necessary to conform to the requirements of law or comply with governmental orders, court orders, or legal process served on us or to protect and defend our property or other rights, the users of the Site or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk protection.

Customer Testimonials/Comments/Reviews

We post customer testimonials/comments/reviews on our site which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. You may at any time choose to have your review(s), testimonial(s) or comment(s) withdrawn from our site by sending an email to webmaster@lenyajewelry.com with a detail of which review, testimonial or comment you wish to have withdrawn.

What are cookies

Cookies are tiny text files that are stored on your computer when you visit certain web pages that record your preferences. Cookies are used to provide you with the best level of service by keeping track of what you have in your shopping cart, remembering you when you return to our store and using them to help us show you advertisements which are relevant to your interests. Cookies cannot harm your computer and they do not contain any personal or private information pertaining to you. You must accept cookies to shop through the Site. You can erase or block cookies from your computer if you want to, but this may lead to many features offered by this Site not work if you do not to accept cookies.

How do we protect information we collect?

We offer secured web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our Site reduces the likelihood of security problems to a level appropriate to the type of data involved. Our servers use Secure Sockets Layer (SSL) and encryption technology that works with Netscape Navigator, Microsoft Internet Explorer, Firefox, Safari, Google Chrome and AOL's browser, with the objective that only we can read a customer's personal information. We employ physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of any personal contact information.

Third party websites/h4>

This site may contain links to other third party websites. We cannot be held accountable for the privacy practices or the content of other such websites even if you access those using links from our Site. Please note that your usage of these Third Party websites is entirely at your own risk and it is recommended that you go through their privacy policy before making use of their services. When you click on a third party link, you are essentially taken to a third party’s website. We do not represent or warrant as to the effectiveness, quality, and legitimacy or data protections of any third party website linked with our website.

Information about products and services we offer

It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time we may send you details of products and services which we think may be of interest to you. We may send you marketing communications with your consent. If at any time you do not wish to receive these details and wish to unsubscribe from marketing communications, you may do so by accessing your account through the My Account link located at the top of each page on the Site and un-checking the check box under “Email Frequency Preference” in the “Mailing Settings”.